WoodenTrees Adventure

Responsible Social Gameplay from Woodentreesadventure.com

WoodenTrees Adventure is committed to protecting our players and promoting responsible social gameplay as part of our customer care and social responsibility initiatives. We believe that it is a shared responsibility between us and our players to maintain a healthy gaming experience. We encourage you to use the responsible social gaming tools described below to help manage your gaming activity. To ensure an enjoyable and affordable experience, we fully support responsible social gaming and have implemented measures to assist players who want to monitor and control their gameplay.

Introduction

1.1. This Responsible Social Gameplay Policy (RSG Policy) outlines the tools, information, and resources available to registered players on woodentreesadventure.com.

1.2. This RSG Policy forms part of the WoodenTrees Adventure Terms of Service. Terms defined in the Terms of Service carry the same meaning in this RSG Policy.

1.3. We may update the RSG Policy at any time, and changes will take effect immediately upon posting on the platform.

1.4. If changes negatively affect your current rights, you will be notified the next time you access the platform, and you will need to confirm your consent before continuing to play.

WoodenTrees Adventure RSG Program

2.1. The WoodenTrees Adventure Responsible Social Gameplay Program (RSG Program) offers tools and information to:

(a) Make informed choices during gameplay, and
(b) Prevent problematic gaming.

2.2. The RSG Program includes player education, control tools, and resources for professional support.

2.3. WoodenTrees Adventure promotes responsible gaming by providing tools and information to players, leaving the final decision to the individual.

2.4. Our well-trained staff are available to help you with your gaming behavior and offer control tools as needed.

RSG Access Control Instruments

3.1. Pause – Available via the "Contact" form on the platform under "Options for Responsible Social Play": Lets players take a temporary break.

(a) Breaks can last for 1, 3, 7, 14, or 30 days.
(b) Reactivation is not possible until the chosen period ends.

3.2. Self-Exclusion – Accessible via the "Contact" form: Blocks account access for extended periods.

(a) Available for 6 months, 1 year, 3 years, 5 years, or indefinitely.
(b) Marketing emails will be suspended.
(c) Temporary exclusions end automatically, while indefinite exclusions require at least 6 months and a 7-day reflection period for reactivation.

3.3. Permanent Closure – Contact customer service to permanently close your account.

(a) Permanent closures cannot be reversed.

Support Organizations

If gaming is negatively affecting your mental health or finances, please contact the following:

(a) Gaming Addicts Anonymous (GAA)
(b) Credit Counseling:

(i) Financial Counseling Association of America (FCAA)
(ii) National Foundation for Credit Counseling (NFCC)

Contact Information